Hair Care Regimen | How To Establish The Best One

To have healthy, shiny, long, curly and beautiful hair, you need a strong hair care regimen.

This guide will help you establish your own personalized hair care regimen.

Hair is unique, and your hair regimen must also be unique to be an effective perfect fit.

Enjoy…

Natural Rizado uses high quality ingredients to make the best hair growth products and low porosity hair products. Looking to upgrade your wash day routine? Let your hair shine in all it's glory with our Creme Brulee Deep Conditioning Treatment and Leave-In Conditioner Moisturizing Milk. Finally seal in the moisture from your hydrated hair with our Seal & Shine Oil.

• Domestic Shipping: Price by Weight
• International Shipping: Price by Weight
• Domestic FREE Shipping for purchases over $150

We typically ship your haircare product(s) within 1-3 days of receiving your order. As soon as your product(s) ship, you'll receive an email update with tracking information to help you keep tabs on your order. Please allow 5-8 days for your purchased item(s) to arrive if you are shipping to a US or Canada address. 

International Note: Orders outside of USA & Canada may take longer to arrive.

SHIPPING COST ARE NOT REFUNDED

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Shipping costs are non-refundable at all. You will only get the products fees.

Additional non-returnable items:

• Gift cards
• Downloadable products : pdf, ebooks
• Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer. Wait for the confirmation email.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at support@naturalrizado.com

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@naturalrizado.com and wait for the confirmation email.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, there will be no refund.  

Shipping returns

To return your product, please wait for the confirmation email with the right address.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at support@naturalrizado.com for questions related to refunds and returns.